This black pepper is not the same as pure black pepper. It is actually a standardized extract from the fruit of black pepper (containing 95% of the active piperine). It is used in the majority of the Ultimate products to increase the bioavailability of the nutrients within these formulas. Bioperine® is the only source from piperine to have undergone numerous clinical studies in the U.S. to substantiate its complete safety and research-proven efficacy for nutritional use. Many individuals have difficulty absorbing and utilizing nutrients within nutritional formulas. The Ultimate products insure that people are not only getting the best formulas possible, but that they are actually absorbing and utilizing what they are paying for.
Yes, all of our products have been issued a Natural Product Number (NPN) by Health Canada – these numbers do appear on our labels. Further Natural Health Product criteria and information can be found on the Health Canada website www.hc-sc.gc.ca Under the Food and Drugs Act items that are considered a food – for example, our protein powders and herbal teas – do not require an NPN.
Yes, our vegetarian capsule shells, our gelatin capsule shells and our soft gel shells are all non-GMO.
The changes you are noticing to our suggested usage and cautionary statements have been solely at the directive of Health Canada. There have been many regulatory changes with regards to Natural Health Products, forcing companies to change their labels accordingly. We update our website, product information sheets and labels on the actual products to reflect these new regulations as quickly as we possibly can. Our products are the same superior quality as they always have been, however to act in accordance with the new regulations, we have no choice but to add any cautionary notes that Health Canada demands. Regarding any new cautions added to the label, please seek the advice of a qualified Health Care professional.
There is no such thing as a "magic" pill or product when it comes to weigh loss. All weight loss, fat-loss, metabolic enhancing products are designed to supplement an already well designed dietary and lifestyle program. The only way to succeed (and maintain) true weight loss is by adopting a healthy lifestyle combining adequate exercise and proper nutrition. If you are concerned about poor eating habits or cravings, then we recommend you seek advice of a Nutritionist or Naturopath to obtain some guidance on healthy eating, as well as to investigate possible underlying (or undiagnosed) hormonal imbalances, which can make it harder to lose weight. You might also want to consider speaking with a personal trainer to help you discover a fun fitness program that you enjoy. In order to achieve and maintain any type of weight loss, exercise is required. Our vitamins and supplements are designed to help you in your quest to a daily, healthy lifestyle, however it also requires effort on your part.
Our ingredients are sourced from all over the world, and all of our products are manufactured at a GMP facility certified by Health Canada. All raw materials come in and are tested for purity, safety and potency. If they do not meet our standards they are rejected and sent back or destroyed. We use the highest quality ingredients available. Many of our products contain proprietary patented ingredients that have been clinically researched. We also use organic whenever we can.
No, there is absolutely no animal testing on any of our products.
Following compliance with food regulations, in order to make a negative claim such as "peanut free", it would be necessary to insure a zero tolerance of any peanut traces, including the possibility of cross contamination. Although our manufacturing facility has a strict policy in place for allergen control, there is no specific policy for peanuts, nor is there a specific "no peanut agreement" with our raw material suppliers.
These capsules are gelatin capsules sourced from either pork or beef.
To find Health Food stores in your area that carry our products, please click on "Store Locator" at the top of this screen. All you have to do is enter your postal code and you will be given a list of retailers in the radius that you choose. We do recommend calling ahead to see if they stock the item you are looking for and in most cases if a store does not normally carry something, they will offer to do a special order for you.
Most of our products will specify directly on the bottle whether they should be taken with a meal or not. If nothing is stated, then the choice is yours, as to when the best time is for you to take them. In general, however, most vitamin supplements should be taken with food because once eating starts the digestive process, enzymes and gastric juices are generated, aiding in better absorption and utilization of the nutrients within the formula(s).
No, you are fine taking your supplements with green tea. Coffee inhibits the absorption of certain nutrients, but the caffeine in green tea will not pose the same problem.
We do not give out any medical advice. It is best to consult your Doctor or alternative Health Practitioner before taking any new supplements while on prescribed medication. If you have been approved to add our supplement(s) to your daily regime, then we do recommend that you space the medication and the supplements out by at least one hour.
We are not able to make any recommendations with any of our products when it comes to pregnancy or while nursing. In order to make sure any natural product is safe for you to take while pregnant or nursing, please contact your Health Practitioner, Naturopath or Pharmacist.
With regards to the recommended dosage, we would suggest you speak to your Doctor or Health Care Practitioner before increasing any amounts. As with any supplement you can determine your amount based on your personal preference - if you find that a product works for you immediately, then you should be fine to take it just on the days you feel you need it, but again we suggest you discuss this with Doctor or Health Care Practitioner first. Some consumers find that a product needs to be in their system for a few days to a few weeks before they notice results and/or feel the full benefits.
The containers we use are determined based on product fill and required label information, as well as capsule count when and where applicable. Sometimes we do have to use a larger bottle than seems necessary because of the information required on the labels - requirements both from Health Canada and in order for the label to be clear and legible to our consumers. Also, in a case where we are offering larger volume (i.e./ 400g versus 200g or 180 capsules versus 90 capsules), then we have to put the contents in a bigger container in order for there to be differentiation on the shelf.
Our 100% money-back/customer satisfaction guarantee ensures that if a customer is not completely satisfied with their purchase, they can return the unused portion of the product (in its original packaging) along with the original receipt, back to their point of purchase and we will credit the Health Food store 100% of their purchase price from us. We cannot dictate if a store will give cash back or an in-store credit, nor can we override store policies already in place ~ but we do promise to credit them, regardless of the reason for the return.